Shipping policy
Shipping Policy
Last Updated: [Date]
Welcome to Success Global Italy. We are committed to providing reliable shipping and excellent customer service.
Order Processing
All orders are processed within 1–3 business days after payment is received and verified. Orders are not shipped or delivered on weekends or public holidays.
In periods of high order volume, processing times may be slightly delayed.
Shipping Times
Estimated delivery times:
- Italy: 5–10 business days
- Europe: 7–15 business days
- International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Customs, Duties & Taxes
International customers may be responsible for customs duties, taxes, or import fees imposed by their country’s authorities. These charges are the responsibility of the customer.
Delayed, Lost, or Stolen Packages
Success Global Italy is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.
If your package appears lost, please contact us and we will do our best to assist in locating your shipment.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for a refund or replacement.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will review your claim and work toward a suitable resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: Success Global Italy
Email: successglobalitaly@gmail.com